Hidester, a relatively new VPN, introduces itself as “Secure, Private and Fast VPN.
We have seen the same claims and are often disappointed. That’s why we decided to implement Hidester VPN and find the truth in our intensive review process.
But before moving on to our detailed review, let’s take a quick look at the pros and cons of Hidester.
Hidester VPN Summary
|Daily Policy||Some User Logs|
|IP, DNS, or WebRTC Leaks||No|
|Support||Email and Online Resources Only|
|Cheapest Price||$ 3.99 / month on a 12-month plan|
Hidester VPN Pros
- Precise registration policy
- Good security level
- Torrent friendly
- Based in Hong Kong
Hidester VPN Cons
- Poor long distance speeds
- High ping / delay
Ease of Use
Hidester offers a simple user experience, but we found that the application is not intuitive.
The home screen doesn’t bother you with a large connection button in the middle and the server location you choose below.
You can easily change the VPN protocol by clicking ‘advanced’ at the bottom left of the application, and it is easy to go to other advanced settings to configure the kill key and DNS servers.
The fact that you have to manually activate Hidester’s kill key every time you log on is very annoying and also a great risk of privacy.
However, after activation, if the connection is broken, you will be notified under the desktop application with a bright blue banner indicating clearly.
Hidester VPN has 45 servers in 41 locations.
This is not enough to cover the world and lags behind competitors, but Hidester is increasing the number of servers. Slowly.
Two countries have city-level options: the USA and France. Hidester does not disclose the number of IP addresses it must provide, which is another concern.
Some servers only work with Hidester’s proprietary protocol, so if you only want to use OpenVPN (our favorite), your server selection is even more limited.
Speed and Reliability
Before using Hidester VPN:
When connected to Hidester VPN:
Download speed without hidester: 98.11Mbps
Download speed with Hidester: 80.33Mbps
Loss of download speed when running the hydester: 18%
As you can see, Hidester caught strong speeds when connecting locally. You will not have any problems with most online trips in Hidester. The main problem with the hydester is that the remote connections are too slow. Speed reduction is normal when connecting between continents and oceans, and we take this into account, but 93% speed loss in Singapore and 94% speed loss in Australia is not good. The most surprising of all is how much speed is reduced when connecting the US East Coast.
Between servers, ping times also showed poor performance. Locally, we waited for 23ms where you expect the delay to be the lowest. If you’re a player reading this and looking for a VPN, Hidester isn’t for you. If you are not interested in short-range connections only, Hidester may not be suitable for you.
Platforms and Devices
The hydester can be used for use with the most popular platforms, including:
- Microsoft Windows
It also claims to improve compatibility with other operating systems.
While the installation on these devices is highly descriptive, Hidester provides simple, step-by-step guides in the support section of the website if you need them.
Hidester does not currently have special applications or easy installation for consoles and flow devices, and we have not encountered any simple guidelines for manual configuration. Hidester does not currently offer a dedicated streaming device or setup for game consoles such as Xbox or PlayStation.
To play video games while protected by a VPN, you must connect the VPN to your home router. We haven’t come across any simple guidelines for manual configuration that tell you how to do this with Hidester.
Pricing and Opportunities
The price of the Hidester is quite simple: there are three plans to choose from and they are cheaper when you sign up for longer.
Because there is no difference in the VPN features available for each plan, it is about how long you want to stay connected to this service.
Hidester offers a 49% discount for its 12-month plan, which is $ 3.99 per month. Hidester is a mid-range price in the VPN market of $ 46.80 for a year.
Hidester accepts major payment methods such as major credit / debit cards and PayPal. If you want some more anonymity, you can also pay using Bitcoin. However, you will need a 12-month commitment to use this form of payment and you will not be eligible for a refund.
Hidester’s refund policy varies depending on the price plan you choose. Buying up to one or six months gives you a three-day money back guarantee for up to seven days for a 12-month plan. Worse yet, Hidester’s guarantee does not cover the change of mind as a reason for getting your money back. During the refund period, you will receive a refund only if Hidester is not working on your device and the support team cannot repair it. Outside the warranty period, refunds are at Hidester’s discretion, even if the service does not work.
Encryption and Security
Hidester closes some important boxes when it comes to encryption and security. However, he has some work to do if he wants to compete with the top providers.
You can choose between two protocols: OpenVPN and Hidester’s own protocol CamoVPN, where we recommend you to use everything possible when it provides the best balance between privacy and performance.
Be sure to change it unless you connect from a high censored country, where the application is initially the default to CamoVPN.
The encryption is also quality: AES-256.
A very important VPN kill key is appreciated, even if it must be manually activated. Integrated DNS and WebRTC leak testing is also a plus.
While Hidester is running its own DNS server network, reducing the likelihood of IP leakage, these servers can be unreliable and often return to third-party DNS servers, such as those owned by your ISP or Google.
Despite its claim to offer 7/24 support, Hidester does not have a live chat function. The online form is also quite unreliable.
We applied to e-mail directly to the support team only a few hours later to receive an impersonal and incomplete reply.
Hidester will need to improve customer support if it wants to compete with the highest rated VPN providers.
However, the Hidester website includes installation tutorials, information on specific software features and a comprehensive blog.
Do you recommend?
Obviously, we found Hidester VPN quite secure. The prices can’t stand out from the competition, but they are able to stand out for security. Still, the number of servers and selectable locations is minimal. It is sufficient for the connections established between the same countries.